Customer Due Diligence
Implementing adequate controls and procedures in today’s Compliance practices becomes increasingly important in banking. The banking industry needs to automate their Customer Due Diligence and Compliance check applications in
order to comply with regulations yet keeping a high quality service for their customers.

A comprehensive environment

Today, many banks still run manual processes, using different versions of legal documents and forms with extensive training of the Customer Advisors regarding the application of Due Diligence and Compliance procedures. Missing information
concerning new and existing (e. g. Account opening, KYC) customers and the use of not corresponding procedures bears major risks for banks in terms of legal exposure and quality of customer services and product.

Managing risk - prevention comes
before detection

The Numcom software solution Nm’4™ enables the banking
industry to improve operational efficiency and gain a
competitive edge by reducing manual data entry costs,
supporting the Customer Due Diligence process, improving
information accuracy, automating routing procedures, providing
immediate and personalised task lists to customers and
employees.